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ICT Customer Support Officer

 

Immediate Start

 

We are currently recruiting an experienced ICT Customer Support Officer to take up the following responsibilities:

 

About this position:

Focuses on liaising with corporate clients for implementation of IT recommendations, solutions, and after-sales service as well as the provision of IT equipment.

 

  • Responding to and ensuring that customers and clients get what they need when they need it on ad-hoc and project basis.
  • Maintenance and management of Back up Operations such as Network Attached storage or Cloud Services.
  • ICT Asset Inventory administration and management.
  • Troubleshoot and resolve reported issues in a Corporate IT Environment.
  • Documentation of procedures, processes, testing and system configurations.
  • Attain accreditations by ongoing and out of work hours training to fulfil technical requirements.
  • Maintain relationships with corporate clients and Education Institutes by providing ongoing support and solution upgrade options.
  • Perform other ICT related tasks as required by ICT managers

 

 

Qualification & Working Experience:

 

  • Minimum Australian Diploma qualification in relevant discipline
  • Minimum 2 years of working experience in relevant industry

 

Email your CV to This email address is being protected from spambots. You need JavaScript enabled to view it.

15th September 2016

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CYBERSHOP is one of the most dynamic, growing and independent computer & laptop retailers in Western Australia. We also have a full complement of Onsite IT Support engineers and a convenient Online Ordering System to cater to most of your technology requirements. Our friendly staff can advise on hardware, software, or complete solutions backed by a strong service & support departments. 
We are conveniently located at the door step to Perth CBD with free parking available. Give us a call on 08 9227 8589 or visit our shop at 471 William Street Perth WA.

 
 

Contact Cybershop

Address: 471 William Street Perth WA 6000, AUSTRALIA
Call Centre: 08 9227 8589

All prices are GST Inclusive in AUD. Copyright© 1999-2017 TNTrading Pty Ltd | ACN: 603 723 093 | ABN: 82 603 723 093. All rights reserved.

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