CYBERSHOP

08 9227 8589

471 William Street,
Perth WA 6000

Monday - Friday
9am - 5pm

Saturday 9am to 1pm

Perth's Local Technology Experts

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ICT Support Officer - Immediate Start!

ICT Customer Support Officer

 

Immediate Start

 

We are currently recruiting an experienced ICT Customer Support Officer to take up the following responsibilities:

 

About this position:

Focuses on liaising with corporate clients for implementation of IT recommendations, solutions, and after-sales service as well as the provision of IT equipment.

  • Responding to and ensuring that customers and clients get what they need when they need it on ad-hoc and project basis.
  • Maintenance and management of Back up Operations such as Network Attached storage or Cloud Services.
  • ICT Asset Inventory administration and management.
  • Troubleshoot and resolve reported issues in a Corporate IT Environment.
  • Documentation of procedures, processes, testing and system configurations.
  • Attain accreditations by ongoing and out of work hours training to fulfil technical requirements.
  • Maintain relationships with corporate clients and Education Institutes by providing ongoing support and solution upgrade options.
  • Perform other ICT related tasks as required by ICT managers

 

 

Qualification & Working Experience:

  • Minimum Australian Diploma qualification in relevant discipline
  • Minimum 2 years of working experience in relevant industry

 

Email your CV to jobs@cybershop.com.au

15th September 2016