We are updating this website !

08 9227 8589

0 items
Total Price
Empty cart

ICT Customer Support Officer


Immediate Start


We are currently recruiting an experienced ICT Customer Support Officer to take up the following responsibilities:


About this position:

Focuses on liaising with corporate clients for implementation of IT recommendations, solutions, and after-sales service as well as the provision of IT equipment.


  • Responding to and ensuring that customers and clients get what they need when they need it on ad-hoc and project basis.
  • Maintenance and management of Back up Operations such as Network Attached storage or Cloud Services.
  • ICT Asset Inventory administration and management.
  • Troubleshoot and resolve reported issues in a Corporate IT Environment.
  • Documentation of procedures, processes, testing and system configurations.
  • Attain accreditations by ongoing and out of work hours training to fulfil technical requirements.
  • Maintain relationships with corporate clients and Education Institutes by providing ongoing support and solution upgrade options.
  • Perform other ICT related tasks as required by ICT managers



Qualification & Working Experience:


  • Minimum Australian Diploma qualification in relevant discipline
  • Minimum 2 years of working experience in relevant industry


Email your CV to This email address is being protected from spambots. You need JavaScript enabled to view it.

15th September 2016

Authorised Reseller


Computer & Technology shopping without the hassle. Expert service and advice allows you to make the right choice... first time, everytime.



Be first to know about our specials on the latest tech.





CYBERSHOP is one of the most dynamic, growing and independent computer & laptop retailers in Western Australia. We also have a full complement of Onsite IT Support engineers and a convenient Online Ordering System to cater to most of your technology requirements. Our friendly staff can advise on hardware, software, or complete solutions backed by a strong service & support departments. 
We are conveniently located at the door step to Perth CBD with free parking available. Give us a call on 08 9227 8589 or visit our shop at 471 William Street Perth WA.


Contact Cybershop

Address: 471 William Street Perth WA 6000, AUSTRALIA
Call Centre: 08 9227 8589

All prices are GST Inclusive in AUD. Copyright© 1999-2017 TNTrading Pty Ltd | ACN: 603 723 093 | ABN: 82 603 723 093. All rights reserved.

Web design by www.saco.asia